Terms of service

Terms of Service

1. Overview This website is operated by TELOS TRADING LIMITED (trading as Bandsanity). Throughout the site, the terms “we”, “us” and “our” refer to Bandsanity. By accessing our site or purchasing a product, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.

 

3. Product Specifications and Accuracy We strive to display the technical specifications and colors of our products as accurately as possible.

  • Engineering Tolerance: All products are manufactured to specific engineering standards. Minor variations within industry-standard tolerances may occur.

  • Modifications: We reserve the right to modify the specifications of any product or discontinue any Service without notice.

4. Returns and Warranties Your purchase is subject to our specific return and guarantee policies:

  • 7-Day Change of Mind: Items must be in original, unassembled condition with all packaging intact.

  • 100-Day Quality Guarantee: Covers material and manufacturing defects under standard operating conditions.

  • Refund Processing: We process approved refunds within 48 hours, and funds will typically return to the original payment method within 7-15 business days.

5. Limitation of Liability Bandsanity does not guarantee that your use of our service will be uninterrupted or error-free. In no case shall our directors, officers, or employees be liable for any injury, loss, or any direct/indirect damages arising from your use of any of our products.

6. Prohibited Uses You are prohibited from using the site or its content: for any unlawful purpose; to infringe upon our intellectual property; or to submit false/misleading information.

7. Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

8. Changes to Terms of Service We reserve the right to update, change or replace any part of these terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

9. Contact Information Questions about the Terms of Service should be sent to us at support@bandsanity.com.

Company Name: TELOS TRADING LIMITED Registered Address: 134 Corfield St, London, England, E2 0DS